You should receive your order in 5-7 days and we use Royal Mail recorded delivery.

How much does delivery cost?

Orders with a value below £50 have a shipping fee of £5. Orders with a value above £50 are shipped free. If we choose to ship your order in multiple shipments you will not be charged any additional fees.

Refunds

If your order is damaged on arrival, we’ll send out replacements free of charge or give you a full refund.

Read about returns and refunds here.

Where do you deliver?

Currently we only deliver to the United Kingdom.

Who delivers the orders and how can I track my order?

All orders are sent by Royal Mail and a signature will be requested. Our delivery times are 5-7 days.

What happens if I am not in when delivery is made?

Royal Mail will leave a "Sorry you were out" card and hold the package at your local Royal Mail depot for collection.

You can arrange redelivery quickly and conveniently direct from your computer, either to your own address, to your local Post Office branch or to another address in your same postcode area.

Alternately during our checkout process you will be offered the option to have your order delivered to an alternate address other than the billing address. We recommend that if you know you are going likely to be out during delivery that you choose to have it delivered to you at work - if doing this please insert you company name in the appropriate field. You can manage you delivery addresses in your account.

If you do not collect, or arrange re-delivery, within 7 days Royal Mail will return the order to us and we will contact you. Should your order be returned to us and we have to resend it to you then an additional charge of £5 will be requested regardless of the order size.